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Prime Scuba ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.
We collect information you provide directly to us when making a booking or inquiry, including: full name, mobile number, email address, date of birth, nationality, physical measurements (height, weight, shoe size), and health-related declarations required for safe diving participation. We also collect technical data such as IP address, browser type, and pages visited through standard server logs.
We use the information we collect to: process and confirm your booking requests; communicate with you about your reservation; ensure your safety during diving activities; send administrative messages and updates; comply with legal obligations under Saudi Arabian law; and improve our services and website.
We do not sell, trade, or rent your personal information to third parties. We may share your information with: our dive instructors and staff who need it to deliver services; service providers who assist us in operating our website and business (under confidentiality agreements); and government or regulatory authorities when required by Saudi Arabian law.
Health declarations collected during booking are used solely to assess your fitness to dive and ensure your safety. This information is treated with the highest level of confidentiality and is only accessible to qualified dive instructors. It is retained only as long as necessary for safety and legal compliance purposes.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Saudi Arabian law. Booking records are typically retained for a minimum of 5 years for legal and safety compliance.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at the details below. We will respond to your request within a reasonable timeframe in accordance with applicable law.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at: Prime Scuba, Jeddah, Saudi Arabia. Email: [email protected]. WhatsApp: +966 50 000 0000.
